The employees should discreetly videotape and be good witnesses if they want to get involved. IDK that it’s worth fighting over for most employees.
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They should. Employers need to provide a safe environment to work in ( as much as possible). They should sue everyone responsible. Company & mayor’s & anyone else for this outrage…
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In the video the employee described the training she received from the company regarding retail theft.
In the video the store has surveillance cameras that caught the event on tape.
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Is that $950 retail value or street value? Asking for a friend. 
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Insurance policy coverage cost = Store Cost
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The Ulta in our town at their Valencia CA location was hit 3 separate times, and the last one a week or two ago netted about $6K I believe in theft.
Previously the Apple Store was getting hit with smash n grab bandits seemingly almost regularly.
Pretty bold as the LA county Sheriffs office is 1 block away for both shops.
TJ Maxx another retail store was hit this week in the same manner located in Granada Hills CA in the nearby San Fernando Valley community.
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Now I had watched the entire video. I don’t know if I should laugh or feel sympathy for her. It went from “Told to customer service thieves… how can I help you?” to “…no one touched us before…” really quick.
Any company that trains employees to approach criminals with customer service is liable.
Following that training was a mistake, to be polite. She is paying for a valuable life lesson with a scratch, not stab wounds, a pretty good deal IMO.
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