Thank you all for the help. I took it back to the local gun store and since they are real low on inventory, and since they don’t fix guns, they said it would be quicker if I would send it back and gave me the number for Sigg warranty claims. After being on hold for an hour a nice gentleman by the name of Matthew took my information, sent me a shipping label, and I’ve already packaged up the slide and took it to the FedEx facility. They will get it Wednesday and within about a week a new slide or the repairs slide should be sent to me and I will be able to shoot guns next weekend
Glad to hear it !!! That is another good story about great SIG’s Customer Service !
TG, most firearm’s manufacturers take warranty repair seriously
I am glad Sig is taking care of you! Never hurts to ask for an extra magazine or something for your trouble… Just out of curiosity, please post what Sig said the issue was (if they say).
Fred I never would have thought about that but some swag would be nice. I got three 12-round mags with the tac package. But quick turn around and covering shipping each way well I am impressed. I’ve been shopping for 9 mm bullets around Memphis and many places are out, including academy sports and bass pro shop and even shoot point blank. I got my gun at accurate tactical, and they cater to police, and they had some of the best prices, even when you factor in Going on the web. They had a decent supply and I picked up 200 round of 9 mm bullets for $13 per 50 bullets which was a good price.
I sent the gun off on Monday after they had given me a prepaid shipping label. They got it Wednesday morning and here it is Thursday afternoon and I’m getting an email that says they are shipping something back to me and I will get it Monday. I had a choice to ship it to a local federal dealer and I would’ve probably had to pay a fee, or they can ship it to me by FedEx and I will have to sign for it. That’s the only bummer cause I’m gonna be at work and I guess I can put a note on the door to ask them to come back later that afternoon?
You shouldn’t pay anything at FFL after warranty shipping.
Just ask FFL.
I always use FFL as delivery address. I know the firearm is waiting there for me and I don’t have to think how to adjust my time for home delivery.
Jerky it must be the guy did not recognize I had bought it three weeks earlier and he did my background check. Even after I told him he helped me with it. He said If I shipped it to them and they would have to do a background check and I assumed I would have to pay for that since I did the first time
Check FedEx’s website. There is a way to have the package held at the FedEx place for you to pick up. Probably show ID and sign for it.
Glad they are taking care of the issue.
I received my slide back 30 minutes ago and put it back on the gun. I cannot move the rear sites with either thumb left or right. I trust that they sighted it for me and made sure it squares up ???
That was very fast of them. I took the Slide to FedEx last Monday and here it is back in my hand a week later
It should be sighted or close to it.
Easy and quick fix then.
to SIG support.
Enjoy your P365.