Hi all - I recently encountered an issue that someone else at USCCA might have seen.
I have been buying and selling a few odds and ends on Gunbroker (http://Gunbroker.com) this past month (been a member of the site for years) and last week attempted to update my credit card on the site. My account was placed “under review” and I’ve essentially been locked out of my auctions since then (as well as my profile, buyer/seller contact info, unable to bid or post items etc.).
Spoke to my credit card customer service team this morning and they confirmed it’s not an issue on my side, and that the merchant (i.e. GB) hasn’t confirmed the new payment method.
I’ve been trying to get in touch with GB for a week to no avail, and was a little surprised that there appears to be no active phone numbers that allow you to talk to (or even leave a voicemail for) the folks at GB. Have seen some similar complaints online, although I’m less interested in complaining and more interested in solving this.