I recently placed an order for a customized IWB from them for my PK380, to check out their overall quality. I thought their holsters were “set” models, so I specified that I wanted an all-nylon holster, with any leather trim replaced by nylon. I also wanted a reinforced thumb-break, as shown on their A806 “Smith” - and a rotary belt-clip, as shown on their open-top, A804 “Walker”. BOTH holsters are shown next to each other in their website, and I expected to pay a much higher price for what I wanted. Although they wouldn’t compromise on the leather trim, they offered to adapt a “Smith” with the rotary clip from the “Walker” for $7.00 extra, and sent me a link for payment. They mentioned that this would be an option for future orders, so I followed up, and they transferred my order to production. I also added that the rotary clip should be an option for ALL their IWBs in the future. Their customer service was pretty quick, considering I was dealing with a company in Slovakia! I’ll post an update on this after delivery - from FEDEX. FYI
Sounds great. Hope you’ll get great satisfaction for your custom IWB holster.