I believe there is a change in American Ethic that has just about every response team, including customer service in a fortune 500 company, purposefully handling patrons not necessarily regarding the truth of an incident, issue or complaint as the prevailing factor. It’s about self propagation and what is more profitable, easy, less time consuming, or a way to shed burden for the entity. This, unfortunately, includes the way police handle an incident not necessarily for truth, justice, or adherence to law; but rather, what is more beneficial for their department politically, and budgetarily.
My own experience exemplified this on two occasions now regarding traffic citations. The truth was found out and I just expected it to prevail; however, it matters how much you argue and lobby with police during an incident.